Refund & Exchange Policy


CDC states that STDs in the U.S. reach all-time high for 6th consecutive year.  

More than 2.5 million cases of chlamydia, gonorrhea, and syphilis were reported as of 2019.*

We work hard to provide all customers with the best possible handmade products on the market.  RX Sleeve is the industry leader for men’s sexual wellness prosthetics.  Every model is handcrafted and made to order, we proudly use 100% certified platinum materials.

When your package arrives: you will be able to determine if it suits your needs without opening the sealed bag.  You will be able to determine the weight, view the coloring, see the size and squeeze the material without opening the tamperproof bag.


  • Opened packages are a health hazard per the CDC and are non-returnable
  • Packages that have been cut on the sides, top or bottom or otherwise tampered with are a health hazard
  • Packages that show evidence that the product has been touched by human hands is a health hazard
  • Sending an opened package back without the pre-purchased warranty, is a health risk to the RX Sleeve company and its employees


  • Only sealed packages will be accepted
  • A 30% restocking fee will be deducted from your refund.
  • All shipping and warranty fees are non-refundable


  • Only sealed packages will be accepted
  • If the model you are returning is priced higher than the exchange model, a credit will be applied with your credit card used
  • If the model you are returning is priced lower than the exchange model a separate invoice for the cost difference will be emailed to you
  • A 20% restocking and shipping fee will be charged in a separate invoice
  • Exchanges can only be made once.  

Send an email to [email protected] with your order number advising that you will be mailing back your order. We recommend returns be shipped with tracking numbers to verify that your order was received by us.

You may ship the product back to us at :

RX Sleeve  

P. O. Box 151

Upland, Ca 91785



Bringing Enjoyment

Thank you very much. By the way this is my second order with you and I just wanted to say that my girlfriend and I are very pleased with your product.

We had ordered the Monterey and I kinda surprised her with it and she said it was extremely natural feeling and quite enjoyable. Thank you again..

Customer Concerned with Cost

Hefty price but worth every dollar. My wife is a happy camper and had multiple orgasims the first night we used Solmar.  

She could not keep her hands off of it.  We haven’t had sex like that in a loooong time.  Just want to say thanks from a very satisfied customer. 

Customer With Health Issues

Unfortunately life happens and I was diagnosed with pre-ejaculation with onset erectile dysfunction due to my Diabetes a few years ago.  My flaccid girth is large as well as my length.  I am not able to have surgery and was told by my Dr. to contact your company for a Custom Product. 

… decided to buy a Carmel Solmar with a custom hole and the Grip. When the package arrived, I opened it up and noticed the craftsmanship first hand.  The pictures on your website do not do the sleeves justice, they look very real, scary real.  Needless to say, my partner and I love it.  Men like myself are going through a hard time and to be able to use this makes this difficult journey easier, yes this is a difficult time in my family’s life but I feel like a man again.  

DISCLAIMER These are testimonials from users of our product. These testimonials reflect real-life experiences and opinions of each users. However, the experiences are personal to those particular users and may not necessarily be representative of all user of our product. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.


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DISCLAIMER: All information and resources found on are based on the opinions of the author unless otherwise noted. All information is intended to motivate readers to make their own nutrition and health decisions after consulting with their health care provider.

We encourage you to consult a doctor before making any health changes, especially any changes related to a specific diagnosis or condition. No information on this site should be relied upon to determine diet, make a medical diagnosis, or determine treatment for a medical condition. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice.

NO information on this site should be used to diagnose, treat, prevent or cure any disease or condition.


We have been serving and advocating for men's sexual health for over 10 years. And we're here to stay for longer. Not only are we serving you with ready-to-ship products, we can also have a concierge service if you're interested in a custom, created-only-for you product.


Phone: (833)-735-1888
Monday - Friday: 09:00 AM-5:00 PM PST

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