All sleeves are handmade and take (2-3) Weeks to Ship 

No Need to Worry, We ship discreetly

Inside is a clear tamper proof bag.  A signature will be required to accept your order.

$25 Priority Box for USA Addresses

USPS PRIORITY BOX: Your model will be inside a clear tamper proof bag with your invoice.  A signature will be required to accept your order.




Koi Concepts,  110 W. 6th Street #106, Azusa, CA 91702

How long will my order take to ship?

2 Weeks

Can my billing and shipping addresses be different?

No, unfortunately, we only ship to the billing address that was verified by the credit card processor.  

How much do you charge for shipping?


$25 Priority Box





*A signature is required at the time of delivery to receive your package.

Do you ship internationally?

The list below are the countries we ship to at the moment:
  • Australia
  • Austria
  • Denmark
  • Finland
  • France
  • Germany
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Norway
  • Sweden
  • United Kingdom


All others will need to contact us by email for special arrangements.

All international shipments may be subject to a customs fees and import duties of the receiving country.  These charges are always the customer’s responsibility.


Customs, Duties & Taxes

You are responsible for assuring that the RX Sleeve product ordered can be lawfully imported to the destination country.  When ordering from the, the recipient  is the importer of record and must comply with all laws and regulations of the destination country.  Orders that are shipped to countries outside of the United States may be subject to import taxes, custom duties and fees levied by the destination country.  The recipient of an international shipment may be subject such import taxes, customs duties and fees, which are levied once a shipment reaches your country.  Additional charges for customs clearance must be borne by the recipient; we have no control over these charge and cannot predict what they may be.  Customs policies vary widely from country to country; you should contact your local customs office for further information.   When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


We have been serving and advocating for men's sexual health for over 10 years. And we're here to stay for longer. Not only are we serving you with ready-to-ship products, we can also have a concierge service if you're interested in a custom, created-only-for you product.


Monday - Friday: 09:00 AM-5:00 PM PST

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