Shipping Information

Does RX Sleeve ship to a different address?

No, RX Sleeve will only ship to the billing address on file.  Even if another addresss is entered, we will only ship to the billing address.


How long will my order take to ship?

SALE ITEMS  -  1 to 2 business days (if a harness is added to the order -  it will ship within 3-5 business days.)

STANDARD MODELS -  2 1/2 weeks from order date

CUSTOM HOLE -  2 to 3 weeks from order date 

COMPLETE CUSTOM PRODUCT - 4 to 6 weeks from order date

How much is shipping?

RX Sleeve has 2 shipping rates: USA & International. 

Each rate will include insurance & signature confirmation. All orders will require a signature upon delivery of the package. This signature will be provided to your credit card processor to provide proof of delivery.

USA Shipping Rates

$.99 Cents – Product Shipping Rate (Includes: Insurance & Return Receipt)

International Shipping Rates 

$65 – Product Shipping Rate (Includes: Insuracne & Return Receipt)

RX SLEEVE only ships to billing addresses, if a different address is entered - we will only ship to the billing address.


Is the package sent discretely?

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RX Sleeve products are sealed in a tamperproof bag that is mailed inside a USPS priority padded envelope to keep shipping costs low for you.

Our corporate address is listed as sender:

KOI CONCEPTS, P. O. BOX 3803 San Dimas, CA 91773


Do you ship to APO & FPO addresses?

RX Sleeve supports our military and will ship free to APO & FPO addresses.  The APO & FPO address will need to be listed as your Paypal address in order to qualify for the free shipping. A refund will be given for any APO verified orders, please send us a follow up email once your order has been placed and a refund will be generated to your credit card company for your shipping fees.

Do you ship internationally?

RX Sleeve gladly accepts orders from USA, CANADA, UK, AUSTRALIA, NETHERLANDS mailing addresses. Your packages may be subject to the customs fees and import duties of the receiving country. These charges are always the customer's responsibility.

Customs, Duties & Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.